User Terms & Conditions

sk96 is an online gambling platform operated by its parent company and running under valid international licensing. The platform offers a range of gambling products including slot games, live casino, sports, and poker to adult users in Malaysia.

These terms and conditions ("Terms") constitute a legally binding agreement between you as an individual user and sk96. These Terms govern all aspects of platform use, including but not limited to account registration, financial transactions, bonus acceptance, and participation in games.

By completing the account registration process, making any deposit, or using any service provided by sk96, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. This acceptance also covers the Privacy Policy and Responsible Gambling Policy, which form part of this document.

To register and use the sk96 platform, you must meet all of the following eligibility requirements at all times:

• Be at least 21 years of age on the date of registration
• Be a private individual and not a corporate entity or legal body
• Not currently be prohibited from gambling by any relevant authority
• Not be included on the self-exclusion list of any responsible gambling programme
• Have full legal capacity to enter into a binding agreement
• Register for personal use and not on behalf of a third party

sk96 reserves the right to request proof of age and identity at any time. Failure to provide the required documentation within the specified period will result in a temporary restriction on your account until verification is successfully completed. Any account found to have been registered by an individual below the age limit will be terminated immediately and all balances may be forfeited at the discretion of management.

Each registered user is required to maintain one account only. Multiple accounts are strictly prohibited and constitute a direct breach of sk96's terms of use. If sk96 finds that a user holds more than one active account, we reserve the right to freeze all such accounts, withhold existing balances, and permanently terminate access to the platform.

You are fully responsible for the security of your login credentials, including your username and password. sk96 recommends that you:

• Use a strong password combining uppercase letters, lowercase letters, numbers and symbols
• Do not share your login details with anyone, including family members
• Change your password regularly as an added security measure
• Notify sk96 immediately if you suspect your account has been accessed without authorisation

sk96 will not be held responsible for any losses arising from unauthorised access to your account due to your negligence in keeping your login credentials secure.

sk96 accepts deposits via a range of secure and recognised payment methods. All transactions are processed in Malaysian Ringgit (RM) unless otherwise stated for cryptocurrency-related transactions.

Accepted payment methods:

• Touch 'n Go eWallet
• DuitNow
• Online banking (FPX)
• Boost
• ShopeePay
• Cryptocurrency: USDT, BTC, ETH

sk96 reserves the right to request identity verification ("KYC") before processing withdrawals. Documents that may be required include a copy of your identity card (MyKad), bank statement, or proof of e-wallet ownership. This process is industry standard and is intended to protect the security of your account. sk96 will not charge any hidden fees on standard deposit or withdrawal transactions.

sk96 offers various promotions and bonuses to registered members. Each bonus is subject to specific terms and wagering requirements. Users are required to read the bonus terms carefully before accepting them.

Welcome Bonus:

New members are eligible to receive a 200% welcome bonus on their first deposit, up to a maximum of RM300. This bonus is subject to a wagering requirement of 15 times the bonus value received before any bonus winnings can be withdrawn.

Verified calculation examples:

• Deposit RM100 → Bonus RM200 → Account balance RM300 → Wagering requirement: RM200 × 15 = RM3,000
• Deposit RM400 → Bonus RM300 (maximum cap) → Account balance RM700 → Wagering requirement: RM300 × 15 = RM4,500

General conditions that apply to all bonuses include:

• Only one welcome bonus is permitted per user
• Bonuses cannot be transferred or converted directly to cash before the wagering requirement is met
• sk96 reserves the right to cancel any bonus if there are signs of fraud or promotion abuse
• Withdrawing the original deposit before the wagering requirement is met will result in forfeiture of the bonus and any related winnings

The sk96 VIP programme offers weekly cashback to active members across four tiers: Bronze up to 0.4%, Silver up to 0.8%, Gold up to 1.1%, and Platinum up to 1.5%. Progression through VIP tiers depends on your overall betting activity.

All games available on the sk96 platform are operated using certified random number generators (RNG) or through recognised live casino software providers. Game results are final and cannot be disputed unless there is clear evidence of a verifiable technical failure.

In situations where a technical disruption, connection failure, or software issue occurs during an active game session, sk96 will use server records as the definitive reference for determining game outcomes. sk96 will not be held responsible for losses arising from internet connection problems on the user's end.

The use of any automation software, bots, or assistive tools designed to provide an unfair advantage in games is strictly prohibited and will result in immediate account termination.

To maintain a fair and safe gaming environment for all users, the following are strictly prohibited on the sk96 platform:

• Fraud, misrepresentation, or any unlawful activity
• Payment processing linked to money laundering
• Registering an account in another person's name or using false identity information
• Collusion between two or more accounts to manipulate live casino or poker games
• Exploitation of any software bugs, technical vulnerabilities, or pricing errors
• Attempts to hack, disrupt, or compromise the platform's security systems
• Spreading offensive, threatening, or harmful content towards other users

A breach of any of these prohibitions may result in disciplinary action including warnings, temporary suspension, or permanent account termination. sk96 reserves the right to report suspected unlawful activity to the relevant authorities.

sk96 is committed to protecting your privacy and personal information. All data collected during registration and platform use is processed in accordance with our detailed Privacy Policy, which forms part of this agreement.

The personal information you provide, including your name, email, mobile number, and payment details, is used solely for account management, transaction processing, and compliance with legal requirements. sk96 will not sell or disclose this information to third parties for commercial purposes.

For full details on how we collect, use, and protect your data, please refer to our Privacy Policy.

You have the right to close your account at any time by contacting the sk96 customer support team. Before closure, ensure that all wagering requirements for active bonuses have been met, as bonus balances that have not met the conditions are not eligible for withdrawal.

sk96 reserves the right to suspend or terminate your account without prior notice under the following circumstances:

• Violation of any part of these terms and conditions
• Suspected fraudulent activity or money laundering
• Failure to provide requested identity verification documentation
• Upon instruction from regulatory authorities or law enforcement

For self-exclusion requests related to responsible gambling, please contact our customer support. Our team will process the self-exclusion request promptly and ensure your account is fully blocked from all platform services.

To the extent permitted by applicable law, sk96 and its affiliated parties will not be liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use our platform.

The sk96 platform is provided on an "as is" and "as available" basis. sk96 makes no express or implied warranties that the platform will operate without interruption, be free from errors, or meet your specific requirements.

Users acknowledge that online gambling involves financial risk and that the decision to gamble is a personal one made with full awareness. sk96 encourages all users to gamble responsibly and within their financial means. For more information, visit our Responsible Gambling page.

sk96 reserves the right to modify, add, or remove any part of these terms and conditions at any time at its sole discretion. Any material changes will be communicated to users via a notice displayed on the platform's main page or through the registered email address.

Continued use of the platform after the effective date of any amendment to the terms will be considered your acceptance of the amended terms. If you do not agree with the changes made, you have the right to close your account before the new terms take effect.

sk96 recommends that you check this page periodically to ensure you are always aware of the latest terms governing use of the platform.

These terms and conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which sk96 is licensed to operate. Any dispute arising from or relating to these terms will first be resolved through voluntary negotiation between both parties.

If negotiation is unsuccessful within thirty (30) days, the dispute will be referred to binding arbitration under the rules set by a mutually agreed arbitration body. The arbitration decision is final and binding on both parties.

If you have any questions, concerns, or complaints regarding the platform or these terms, our customer support team is available 24/7 via live chat or email at [email protected].